Tight deadlines loom, and expectations run high in today's fast-paced business environment. In this scenario, the role of a leader extends beyond the boardroom. Many mistakenly believe that a leader is someone who just orders around people to get things done. That's, in fact, the opposite of what a leader is.

In professional terms, a leader is someone who builds and sustains a productive and fulfilling workplace. A workplace where employees love to get things done instead of being forced to do so. And that's not possible if you treat your staff as robots instead of humans.

Dana Michell, CEO of a global media and casting company called Salt and Lime, understands this well. For her, a good workplace isn't just about employees hitting their targets. Instead, it's about fostering a work environment where every team member feels valued and supported.

Michell emphasizes the importance of acknowledging the human aspect of her team. "It's really important that your team knows that you truly enjoy working with them," she shares. As a leader, be grateful for all that they do, if they are doing it well for you, and appreciate who they are as unique individuals.

In the midst of the hustle, Michell advocates for a balanced approach. "It should not always be work, work, and work when you catch up with your staff," she notes. Your employees are real people, too, and if you treat them like robots, they will eventually hate their jobs and leave.

Therefore, a human-centric approach is crucial for a thriving workplace. It should not be a sterile environment where employees punch in and out like clockwork. Instead, it should be a space where genuine connections are forged. "Have fun while getting the job done," Michell emphasizes, underscoring the symbiotic relationship between a positive work atmosphere and productivity.

"Share your good and bad days as a team," Michell continues, "and lean in to help each other when the chips are down ... and celebrate when things are going well." This sentiment reflects a leadership philosophy that recognizes the ebb and flow of work life, acknowledging that challenges are part of the journey, but so are triumphs.

Success is not a solo act but a collaborative effort. By fostering an environment where team members can express themselves authentically, you can cultivate a workplace where individuals feel heard and valued. This, in turn, contributes to a more resilient and motivated team.

The impact of such an approach extends beyond the bottom line. Happy employees are not just productive; they are more likely to stay committed to their roles, reducing turnover rates. A human-centric leadership style stands as a testament to the idea that a thriving workplace is built on a foundation of trust, respect, and genuine human connections.

As leaders, there is much we can learn from Dana Michell's insights. In the pursuit of success, let's not forget the people behind the numbers. After all, a company is not just a sum of its profits but a community where individuals come together, each playing a unique and invaluable role in the shared journey toward success.