
More than 1.7 million window air conditioners made by Midea have been recalled due to reports of mold buildup that could cause health issues, the US Consumer Product Safety Commission (CPSC) announced last week.
According to NYPost, the recall includes Midea U and U+ series AC units, sold from March 2020 to May 2025 under several brand names: Midea, Frigidaire, Comfort Aire, Danby, Insignia, Keystone, Mr. Cool, Sea Breeze, and more.
These air conditioners were sold at major retailers like Best Buy, Home Depot, Costco, and Amazon, priced between $280 and $500.
The issue? Water inside the units may not drain properly, allowing mold to grow. So far, 152 reports have been made, with 17 people experiencing symptoms like coughing, sore throats, allergic reactions, and other respiratory problems, according to the CPSC.
"Mold exposure poses risks of respiratory issues or other infections to some consumers," the agency said in its alert.
#RECALL: Midea recalls about 1.7 Million U & U+ Window Air Conditioners due to risk of mold exposure. Pooled water in the air conditioners can fail to drain quickly enough, which can lead to mold growth. Get refund or repair. CONTACT: 888-345-0256
— US Consumer Product Safety Commission (@USCPSC) June 5, 2025
More: https://t.co/hNtAruXqeG pic.twitter.com/HJcLX5wGW0
Midea Recalls White 8,000-12,000 BTU AC Units with App Control
Experts say the problem may be due to poor drainage or low airflow. In some cases, users were told to tilt the unit slightly backward and keep the fan running to reduce moisture, but complaints continued.
The affected models come in 8,000, 10,000, and 12,000 BTU sizes, are white in color, and include mobile app-compatible remote controls, ABC News said. The model number can be found on a label on the front right side of the unit.
For those with a recalled air conditioner, Midea is offering free repairs or refunds. Customers can contact the company through its recall website at www.MideaUrecall.expertinquiry.com.
To get a refund, customers need to unplug the unit, cut the power cord, mark it as "Recalled," and send photos to Midea before disposing of the unit properly. For a repair, Midea will either send a technician or a kit with a new drain plug and level.
Although Midea declined direct comment, a spokesperson referred the public to the official CPSC notice for full details.
This isn't the first time mold concerns have been raised. Wirecutter, a product review team from The New York Times, flagged this issue in 2023 after readers reported visible mold on Midea units.
Health experts warn that mold can be especially dangerous for people with asthma, mold allergies, or weakened immune systems, and in some cases, could lead to lung infections.
Customers are urged to stop using the affected models until inspected or repaired.
Join the Conversation