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American software firm Nuance releases voice biometrics solution for criminal investigations

March 19
9:04 AM 2014

Software firm Nuance Communications announced that it has developed a voice biometrics solution that can help identify or rule out a suspect in police investigations. The said tool is called Nuance Forensics, according to VentureBeat.

Biometric Update cited Nuance Enterprise Division executive vice president Robert Weideman saying: "Built upon proven, patented voice biometric technologies that are used worldwide, Nuance Forensics makes it easier to work with audio evidence during investigations as well as in court, and will allow officials to spend more time focusing their energies on what they do best - preventing and prosecuting criminal activity. Just as importantly, the same technologies will ensure that innocent people are effectively cleared of wrongdoing through empirical and accurate analysis of voice evidence." 

Unlike investigation techniques that rely on the memory of a witness, Nuance Forensics' technology has accurate identifying abilities, much like that of a DNA or fingerprint test. Using Nuance can help speed up criminal investigations, the report explained.

Principal solutions marketing manager Brett Beranak told VentureBeat that the voice biometrics is already being used in courtrooms and commercial transactions for 12 years already. Wells Fargo, for instance, uses this tool to confirm identities in financial transactions conducted over the phone, the report added.

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