Federal Student Aid Chief Richard Cordray Steps Down Amid Escalating FAFSA Fiasco

By Leira Aquino

Apr 26, 2024 11:37 PM EDT

Richard Cordray
Richard Cordray, the COO of Federal Student Aid (FSA), will step down from his role at the Department of Education by the end of June due to ongoing FAFSA process issues.
(Photo : Jeff Swensen/Getty Images)

Richard Cordray, the chief operating officer for Federal Student Aid (FSA), is set to step down at the Department of Education by the end of June, FOX Business reported. 

This comes amid a tumultuous period marked by delays and technical glitches in the Free Application for Federal Student Aid (FAFSA) process.

Delayed FAFSA Processing Causes Worries for Students, Families

The overhaul of FAFSA, mandated by bipartisan legislation in 2020, aimed to simplify and streamline the financial aid application process for students and families. 

However, the implementation has been marred by significant challenges in the past months, leading to prolonged delays in processing applications and issuing aid awards.

The delays in FAFSA processing have ripple effects across higher education institutions, causing disruptions in admissions timelines and leaving students and families uncertain about their financial aid status for the upcoming academic year. 

Colleges and universities have faced challenges in meeting their priority admissions deadlines, exacerbating anxiety among prospective and current students.

Brittani Williams, an advocate overseeing policy and research, expressed concerns about the impact of leadership changes during this critical period.

"This crisis will turn away students from matriculating," Williams said, as reported by USA Today.

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Cordray's Role in Education Department

As part of his role, Cordray managed various programs, encompassing significant aspects of the Biden administration's extensive initiatives for student debt relief. 

These initiatives include loan forgiveness programs and income-driven repayment plans designed to assist millions of borrowers in managing their student debt burdens.

The Education Secretary, Miguel Cardona, acknowledged Cordray's contributions but did not directly address the FAFSA rollout issues in his statement. 

The department faces scrutiny and pressure to address the FAFSA fiasco and restore confidence in the financial aid system.

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