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51,000 Madewell Sandals Recalled Due to Fall Hazard

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August 24
10:05 PM 2015

Madewell, a smaller J. Crew brand, recalled 50,600 pairs of sandals that were sold online in Canada and the US. The recall was done because a metal shank from the inside of the shoe can dislodge and come out of the bottom of the outsole. When this happens, it could pose a fall hazard for the wearer.

It is unlikely for adult apparel to be recalled from the market because of its potential hazard but customers of the said shoes have complained of these potentially unsafe metal shank and the shoes are also uncomfortable to use.

As of now, there were only eight reports of the metal shanks coming off and getting through the bottom of the outsole. Fortunately, there are no injuries related to the incident were reported.

The recall applies only to all sizes and colors of particular styles. The shoes, manufactured in China, were sold online at shopbop.com and the Madewell website. They were sold between February and July of this year for $60 to $80. There were 300 pairs sold in Canada and around 50,600 in the US.

Madewell and the Consumer Product Safety Commission advise customers to stop using the shoes included in the recall and return it to the store for a full refund. Customers will also be given a different shipping email with a free shipping sticker from the UPS within 1-2 days for free returns of the sandals.

Madewell told Consumerist that they take product safety seriously and are working aggressively to resolve the issue and add extra precautions in order to make sure that the incident does not occur again.

Here is the list of sandals included in the recall:

C6090 Sightseer Ankle-Wrap Sandal in Metallic Sand

C5897 Sightseer Lace-Up Sandal

C5895 Sightseer Ankle-Wrap Sandal in Shiny Silver

C5893 Sightseer T-Strap Toe-Loop Sandal

C1105 Sightseer Crisscross Sandal

C0279 Sightseer Slide Sandal

C0278 Sightseer Buckle Gladiator Sandal

C0277 Sightseer T-Strap Thong Sandal in Metallic Colorblock

C0276 Sightseer T-Strap Thong Sandal in Black Leather

C0275 Sightseer Knotted Slide Sandal

Affected customers can reach Madewell thru email at 24-7@madewell.com or by phone: 1-866-544-1937.

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