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Samsung Galaxy S5 Android 5.0 Lollipop Problems and Fixes

Samsung Galaxy S5 (Credit: Getty Images) This is a photo of Samsung Galaxy 5.
February 18
4:12 AM 2015

Android 5.0 Lollipop update brings various changes in Samsung Galaxy S5 system and along the update comes unpredicted problems in Wi-Fi, Bluetooth, battery life, GPS and more.

Samsung started pushing Galaxy S5 Lollipop update as the first major Android upgrade. The update includes loads of performance enhancements, design changes and some other new features.

For mobile carriers Sprint and Verizon devices, the have made their own improvements for Galaxy S5 in the US.

Some are experiencing good performance from the Android 4.4 KitKat overhaul to the latest OS update for Galaxy S5. However, problems arise amid the deemed solid performance of the device.

Samsung, Sprint and Verizon have not released bug fixes for the update.

Nevertheless, Gotta Mobile presented fixes that are conducive to Sprint and Verizon Galaxy S5 Lollipop and hopefully to T-Mobile, AT&T, and US Cellular users as well.

For abnormal battery drain problems, there is no guaranteed fix for now, but there are a few things to try.

According to the report, third-party apps are the reasons of most Android battery life problems. Here's a suggested process to fix the problem:

1.     Turn off the device before turning it on.

2.     Press and hold the power button and volume down key.

3.     Once it turns off, release the power button but keep the volume key hold down.

4.     Successful safe mode will pop out on the bottom left corner of the screen.

It would also help to reboot the device after the process to see if the problem is gone. This reboot will clear up cache and services running in the background. Galaxy S5 users might also try to disable NF and Bluetooth technology, and live wallpapers.

For Wi-Fi problems, poor connectivity and slow connections have potential options. Here's how:

1.     Restart the device.

2.     For local router rebooting, unplug the router for 30 seconds and plug it back in.

3.     If this does not work, update the routers firmware.

4.     If it still does not work, head to settings menu.

5.     Click "Forget Network."

6.     Reconnect Wi-Fi connection with the password.

7.     To see if Wi-Fi restrictions are in place, go to "Power Saving Mode."

8.     If it does not work, try to update applications.

9.     If it does not work too, it's time to try another router to see if it's a hardware problem.

For Bluetooth problems, users who encounter cellular data problems shall try turning on and off Bluetooth.

1.     Go to settings menu.

2.     Turn the Bluetooth on, then off.

3.     If it does not work, go to Bluetooth and click "Forget Problem Device," then, reconnect.

4.     If it does not work, try booting into Safe Mode to disable third-party applications.

For overheating problems, it most likely will occur after playing an intense game for a few hours straight. Here's a possible remedy:

1.     Restart device.

2.      Leave it off for a minute and turn it on again.

3.     If it doesn't work, turn it off again, remove the battery, and microSD card.

4.     Put the battery back without the microSD card.

5.     If it does not work, boot into Safe Mode to see if it's apps cause problems.

For performance problems, there are random freezing and lag after moving from Android 4.4 KitKat. To stabilize it, here's a remedy:

1.     Turn device off.

2.     Press and hold "Home," "Power," and "Volume Down" buttons at the same time until it vibrates.

3.     When Samsung logo appears, release them.

4.     Press "Volume Down" all over again until "Wipe Cache Partition" shows up.

5.     Select it with the power button, then yes.

6.     Wait for the process.

7.     Restart the device.

For application problems, try this process.

1.     Update the problem app first.

2.     If it does not work, try reinstalling the application.

3.     If it does not work, reach out the developer.

For GPS problems, here's a good way to go.

1.     Go to "Settings."

2.     Click "Location."

3.     Set mode to high accuracy.

4.     If it does not work, boot the phone into safe mode.

To fix Galaxy S5 Lollipop problems if nothing else works, experts recommend to go back to Android 4.4 KitKat. If it does not sit well with users, reset factory setting of the device.

Make sure files are backed up since this process restores the original settings of the device when it came out of the store.

1.     Go to "Settings."

2.     Click "User and Backup."

3.     Select "Backup and Reset."

4.     Select "Factory Data Reset."

5.     Select "Reset Device."

6.     Delete all.

If any of the fixes given do not work, better contact the device's service provider.

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