Every day, about ten thousand people in the United States turn 65. Within the next two decades, older adults are projected to represent more than 20% of the population. According to the US Census Bureau, all Baby Boomers will be at least 65 years old by 2030. The US population is aging, and the senior care industry needs better systems to keep pace with rising demand and increasingly complex care needs.
Experiencing Shortcomings in Healthcare
Having owned and operated senior care companies for 25 years, Karl Pierre recognizes the shortcomings of the modern senior care industry. Flawed systems hinder home healthcare companies from focusing on clients due to a heavy administrative burden. Introduce enough manual steps, and teams are buried in processes that slow care delivery and strain staff.
"My mother was a nurse," Pierre said. "Working with her and leading operations, I just saw so much waste... One day, a caregiver had a complete meltdown in our office. She submitted a paper timesheet after the payroll cutoff, [and] as a result, she wouldn't have money for her daughter's birthday... That's when I made it my focus to build a tool to replace these manual systems."
Founding OnTime as a Solution
Pierre's determination led him to develop OnTimeITS, home care software designed to address the lived operational pain so many professionals have experienced. With this technology, healthcare employees can easily log attendance, enabling managers to run payroll and manage invoices on a single platform. As such, OnTime reduces the administrative load facing the healthcare industry while giving agencies clearer visibility into daily operations.
"What sets us apart is [that] we are operators first," Pierre explained. "We are always building real solutions we actually need and know the home care ecosystem needs. Not fluff, not a product to capitalize [on], but real solutions for operators who are out trying to earn a living and provide an at-risk population with the care they deserve."
Promoting Growth in the Healthcare Industry
With genuine dedication, Pierre has helped OnTime grow to more than eight figures in annual revenue.
He has also helped over 100 people launch their own healthcare agencies and commit to long-term growth. This is the kind of future that OnTime was founded for: a way to invest in healthcare by prioritizing the operators who keep the industry moving.
Internal data from OnTime suggests that upward of 80,000 companies could benefit from its healthcare services. Despite its adaptive software not being suited to all home service businesses, the data reflects the potential to expand market reach to 2.5 million people. As one in five Americans is expected to be elderly within the next two decades, systems like OnTime may be needed to support demand.
Future Ambition for Senior Care
Moving forward, Pierre envisions the OnTime software powering more senior care companies and service-based businesses as operational demands continue to grow.
Moreover, he sees the company guiding the next generations of entrepreneurs as they pull themselves up to improve the lives and the communities they love. Long-term, OnTime could expand beyond its borders and achieve international recognition.
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