Australian startup Influx.com pockets $250K in seed funding to provide CRM solutions for online businesses
CRM (customer relationship management) solutions firm Influx.com has picked up $250,000 seed financing to help online and tech startups ace in customer service, according to VentureBeat.
Serial entrepreneurs Mark Harbottle and Leni Mayo are the investors in the company's seed round, the report added.
Mikey de Wildt, who founded the Melbourne-based startup in 2013, said: "When you create a new business in the tech space, you're born global. All of a sudden you have customers around the world buying your product, using your service, but there's no affordable global customer support team."
Influx.com links online startups with "technically minded customer service experts to excel at customer service delivery as their business scales," the report said. According to BRW, Influx.com charges a monthly fee of $199 for this service.
De Wildt will use the starting capital to build offshore headquarters for the company. He is also considering Monterrey, Mexico as the location of that 24/7 service center. Influx.com is aiming to secure 80 clients this year, BRW reported.