Bloomberg LP would appoint an ombudsman after a report confirmed that its journalists routinely checked at client information. The information was said to be intended for client support employees. The appointment of an ombudsman by Bloomberg would create a task force to review how a company gathers its news.

Journalists had been found to gain access to customers' data. This included client's log-in history, messages left for customers when they were moving companies and even their contact information. This was according to a report from Bloomberg that was commissioned and sent out on Wednesday.

The consulting company, Promontory Financial Group along with law firm Hogan Lovells reported that journalists could see clients' conversation. The reporters could also access anonymous chat rooms intended for commodities traders. The practice of journalists in getting access to customer data and chat rooms had never been illegal. However, this had raised a lot of doubts among other clients.