Vodafone has experienced a widespread outage in Australia, affecting voice calls for customers across the country. 

The outage has caused significant frustration and inconvenience to many customers, particularly those who rely on the service for their work or personal communication. The British telecoms firm has issued an apology for the disruption caused and is working to resolve the issue as soon as possible.

Vodafone Users Unable to Make or Receive Calls

Since the early hours of Tuesday, April 16, hundreds of incidents have been reported on Downdetector, with customers unable to receive calls or connect with other Vodafone users on their devices. 

According to 7NEWS, the Downdetector map indicates that the majority of Vodafone service outages recorded during the last 24 hours have occurred in the following locations: southeast Queensland, Perth, Adelaide, Melbourne, Sydney, and Canberra.

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Customers Turn to Social Media to Report Outages

Reportedly, calls are going directly to voicemail instead. 

One customer wrote on X: "Looks like no one in [Australia] can make or receive calls to and from Vodafone ... I can call from my phone to other carriers."

Another X user tweeted: "Calls to Vodafone mobiles aren't working. Aren't able to dial out or receive." 

In response to one social media post, Vodafone acknowledged the current interruptions to voice calls. "Our technical teams are working to resolve the issue as quickly as possible. We apologise for the inconvenience."

According to 7NEWS, Vodafone assured that all mobile services are operational as usual. These include text messages, data services, and Triple Zero calls.

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