Chick-fil-A Customers Eligible for $4.4M Lawsuit Settlement Urged to Act Quickly as Deadline Nears

By Jace Dela Cruz

Jan 24, 2024 06:40 AM EST

Chick-fil-A customers in New Jersey, California, Florida, Georgia, and New York eligible for a $29.95 Chick-fil-A gift card as part of a $4.4 million lawsuit settlement are urged to act swiftly as the deadline approaches. 

Chick-fil-A Draws Conservative Criticism For Its Diversity, Equity And Inclusion Policy
(Photo : Justin Sullivan/Getty Images)
NOVATO, CALIFORNIA - JUNE 01: In this photo illustration, a Chick-fil-A meal is displayed at a Chick-fil-A restaurant on June 01, 2023 in Novato, California. The fast food chain is drawing criticism on social media for its diversity, equity, and inclusion (DEI) policy.

Class-Action Lawsuit Against Chick-fil-A

According to USA Today, the settlement stemmed from the class-action lawsuit filed in Georgia in October 2023, alleging that Chick-fil-A engaged in deceptive practices related to delivery charges during the COVID-19 pandemic.

The lawsuit alleged that Chick-fil-A initially assured customers of low delivery fees through its app or website. However, it later imposed menu price hikes of up to 30% on delivery orders.

In response, Chick-fil-A has opted to resolve the lawsuit by agreeing to a $4.4 million payout. This settlement comprises a cash fund of $1.45 million and a gift card fund of $2.95 million.

While not admitting guilt, the fast-food chain has agreed to compensate eligible customers with a $29.95 gift card or cash.

READ ALSO: Chuck E. Cheese Reportedly Taps Goldman Sachs to Help With Potential Sale

Who Is Eligible to Claim a Chick-fil-A Gift Card or Cash?

Individuals who made delivery orders from November 1, 2019, to April 30, 2021, are eligible. An email will be sent to eligible customers, and claims must be submitted by February 15.

According to TopClassActions.com, individuals informed by email can easily submit their claims online or through mail. However, the amount of compensation is still subject to adjustment or could still be reduced depending on the total number of claims filed.

READ MORE: National Cheese Lover's Day 2024: Get Arby's Saturday Deal for National Cheese Lover's Day

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