Revolutionizing the Way We Receive Packages: The Rise of GoLocker's Contactless Delivery Network

By David Thompson

Feb 23, 2023 04:15 PM EST

GoLocker(GoLocker) (Credit: Getty Image)

Nigel Thomas was working for FedEx and traveling in Germany on business when inspiration struck.

Traveling by rail, he discovered DHL Packstations at numerous train stations and realized this service could be an extremely successful enterprise in the U.S.

DHL Packstation utilizes lockers that allow customers to access package deliveries 24 hours a day. This service was adopted throughout Europe prior to the colossal transition to e-commerce.

Nigel was so taken with DHL Packstations that he quit his job at FedEx and started a new company-GoLocker-with a similar vision but which is carrier and brand agnostic. The company is now expanding established beachheads in New York City and Los Angeles. 

The goal is to construct infrastructure for package delivery and returns and reposition an industry that hasn't seen innovation in decades. The result has been a first-of-its-kind smart locker, last mile logistics, out-of-home, package delivery network in the U.S.

GoLocker is seeking to complete its Seed Round immediately. 

This will allow the firm to maintain the advantage it holds as the first smart locker package delivery network. GoLocker has already established a partnership with Package Hub, a nationwide franchise of shipping centers, to build a vast network of PUDO-pick up and drop off-points. Also, GoLocker established Proof of Business with its anchor client, The RealReal.

The GoLocker's team believes that its wide reach, which includes but goes beyond packages and returns, differentiates their company from others.

"GoLocker's mission goes beyond handling traditional e-commerce transactions," said GoLocker Vice President of Partnerships Kiley Tkaczyk, of the service currently available in New York City and Los Angeles. "The infrastructure that we're building allows for the exchange of vital commodities such as medication, food, testing kits and more. Also, our team has always had plans to install GoLockers in food deserts, to allow for access to fresh and nutritious food."

Kiley said that GoLocker, while receiving items into its smart package lockers, helps secure them as porch pirate package theft runs rampant.

According to a 2022 report from SafeWise.com:

  • Roughly 260 million packages disappeared from porches across America last year-50 million more than in 2021-for an estimated loss of $19.5 billion.

  • More than three in four Americans have been victims of package theft.

  • More than half of porch pirate victims had multiple packages pilfered.

Additional benefits of GoLocker include operational efficiencies for couriers and brands through the implementation of consolidated pickup and drop-off points. Hundreds of packages can be delivered at once, as opposed to numerous individual stops. This also reduces the GoLocker network's carbon footprint as a whole because of the consolidated drop off points.

With the GoLocker team expanding on all of these efforts, they are confident the future will remain bright for their company. Bold plans for the future include:

● An expanded network of more than 60 package lockers in both New York City and Los Angeles; with more than 50 brand partners from local to enterprise.

● More than 10,000 B2C members and expansion into C2C marketplaces.

● Franchise partnerships for locker hosting; and integration with U.S. courier companies such as Amazon, UPS, FedEx and DHL.

"In the beginning, as a virtually unknown company, we struggled with finding locker hosts, in a city where space is limited," Kiley said. "The GoLocker team strategically scouted locations and cultivated relationships with business owners to develop mutually beneficial partnerships.

"Also in the beginning, with a small network of less than a dozen lockers, we encountered resistance from couriers. So we built our own package delivery team as we continued to scale. Determination drives everything we do at GoLocker and determination is what will propel us far beyond our immediate goals."

Visit www.golocker.com to learn more.

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