Operational Excellence with AI: RIGHTSENSE AI Simplifies Dynamic Business Metrics Management for Real Time Actionable Insights

By David Thompson

Apr 01, 2024 10:10 PM EDT

Sangam Sangameswara, Founder and CEO of RightSense AI(Sangam Sangameswara, Founder and CEO of RightSense AI) (Credit: Getty Image)

RIGHTSENSE AI is dedicated to bringing the practical advantages of Generative AI, Large Language Models (LLMs), RAG and beyond, to businesses that constitute 43.5% of the US GDP, but that often lack the resources to harness recent advancements in AI to boost their overall efficiency and effectiveness.

RIGHTSENSE AI is currently targeting specific industries that can utilize their data for real-time actionable insights to enhance business efficiency and effectiveness. In the United States, two such industries are convenience store chains, with $814 billion in annual sales across 150,000 stores, and quick-service restaurant chains, with $414 billion in annual sales across 198,000 restaurants. These targets represent a $6 billion addressable market for RIGHTSENSE AI products.

The challenges convenience stores and fast food businesses are having is bringing real-time transactional data, back office operational data (such as inventory, loyalty, and rewards management), labor cost control, margin analysis, and more together to analyze and deliver role-specific actionable insights for specific business measures (KPIs) and optimize business performance. The problem gets compounded by the lack of confidence of the majority of the workforce in using data effectively to make decisions quickly due to time pressures.

RIGHTSENSE AI was born to address these challenges by leveraging AI, large language models (LLMs) with its RS-FUSION platform built around dynamic KPI management to deliver real time role specific actionable insights. These insights are presented in easy-to-understand narratives and stories, enhancing data literacy across organizations and thus improving confidence in decisions. This approach not only facilitates discussions around business-specific KPIs but also significantly reduces the need for costly analytics resources, providing real-time access to valuable data for making optimal and timely decisions.

Serial entrepreneur Sangam Sangameswara, Founder and CEO, draws from over four decades of experience in the technology sector, some of which was during his tenure in Silicon Valley. Having spent over ten years at Apple, he developed a keen understanding and appreciation for simplifying user experiences. RIGHTSENSE AI's RS-FUSION platform is already making significant strides with its use in over 215 convenience stores across the United States. Aiming to extend these benefits to a wider range of businesses in the near future, RIGHTSENSE AI is currently engaged in advanced discussions with a partner who has access to over 200,000 stores in North America.

Sangameswara explains, "In our platform, we differentiate ourselves from other GenerativeAI-based solutions by inferring user intent from their questions. By mapping them to actionable business measures, we avoid hallucinations often associated with LLMs. Most others try to map to data schemas and SQLcode generation. While many solutions automatically generate SQL and return query results, we focus on understanding key business metrics and create and return actionable insights as easily understandable narratives based on the user role. This technical distinction sets us apart. Additionally, our market focus is distinct, catering specifically to the needs of businesses with inhouse expertise and seeking to leverage data and AI for informed decision-making."

Sangameswara's diverse experiences in online advertising, enterprise SaaS, and video streaming, along with deep partnerships with the leaders and customers in verticals of interest, have helped him to identify pain points and build solutions to deliver value.

The platform's seamless integration of natural language processing capabilities enhances the user experience, allowing users to interact with data in a conversational manner. Through its advanced language models, such as GPT-4, RIGHTSENSE AI Fusion is able to understand user intent and provide relevant insights in real time. The platform also enables users to focus on decision-making rather than on data analysis. The cherry on top of this platform is that RIGHTSENSE AI Fusion offers role-specific analytics functionality, ensuring that each user engages with data relevant to their responsibilities within the organization.

Sangameswara notes, "Our approach involves making language queries easily understandable in a particular market segment through fine-tuning the model." This real-time functionality empowers users to make informed decisions in a timely manner and fosters a culture of agility and responsiveness within the organization.

"Businesses consistently prioritize measuring sales, profitability, and workforce efficiency. Our focus remains on aiding businesses in proactive management of these metrics, regardless of technological advancements. While AI integration evolves, our platform adapts to meet changing needs, transitioning from basic reporting to real-time insights," shares Sangameswara.

The Market Is Right for RightSense AI

In terms of market positioning, RIGHTSENSE AI is establishing itself as a premier conversational analytics platform that helps users optimize sales, inventory, loyalty and rewards, and workforce utilization to improve operational efficiency and profitability. By leveraging AI technologies, RIGHTSENSE AI helps businesses in these sectors identify opportunities for growth and streamline decision-making processes. RIGHTSENSE AI is expanding its reach and addresses the challenges faced by businesses that contribute to a significant segment of the economy by bringing the benefits of advances in AI. Sangameswara notes, "We are excited to have the guidance from our board members and advisors Varish Goyal, Steve Spinks, Pervez Pir, Troy Trenchard, Chris Tolles, and Doug Diemoz, who are industry veterans and successful business leaders as well in order to guide us to success."

Looking towards the future, Sangameswara envisions RIGHTSENSE AI as a force that continues to grow and evolve contextual conversational analytics and utilization of data for informed strategic decision-making throughout the organization.

Check out RIGHTSENSE AI and contact them to explore further.

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